Software update bug causes serious issues with Galaxy S20 series displays
Some Samsung Galaxy S20 Owners Are Reporting Their Devices Display Fails
My phone is only 15 months old. #s20plus without falling or hitting randomly, a green line started appearing on my mobile tonight. After the software update and when the warranty period is over.@SamsungIndia@SamsungMobile@Asim_Warsi@geekyranjit@Vish_Mu__@MangoManComicpic.twitter.com/wIgWXyxb8Z
— Shriniwas (@shrinu16) March 20, 2022
Some owners of the Galaxy S20 series are luckier than others. A Reddit user using the handle bananabanana9876 said: “Mine is only over a month old so it’s still under warranty. I took it (to a) Samsung service shop and they said they don’t have a part spare available, so they’d give me a full refund. I’m lucky (or unlucky) I guess.” The same Reddit follower suggested that Galaxy S20 users refrain from installing software updates on their Galaxy S20 handsets.
He adds, “I don’t know what to do with that unwanted exynos 990 heated phone now. At least the screen was good, but now that phone is worthless. Samsung should own this problem.”
Galaxy S20 lineup software updates seem to have triggered this issue
Messages posted as recently as last Tuesday, April 12, appear on the Samsung community board. And at least one user has posted that their phone has two vertical lines on their phone. He also states that the problem started after a software update (which seems to be a similar factor found in many articles) and that a factory reset did not help, which must be alarming for those who hope for a solution to this problem.
A vertical green line appeared on the screen of several Galaxy S20 series handsets
One of our loyal readers using the name phone head, posted a comment on our story from last July that we mentioned earlier in this article. He wrote just four days ago that a vertical line appeared on the left side of his Galaxy S20+ screen. He also had a problem with the screen of his Galaxy Note 9 following a software update.
He said he was going to discontinue his Galaxy S21 Ultra and said he would no longer deal with any Samsung devices. So far there is no response from Samsung and if we hear from the company we will pass on the response.