Sales Director, 29, develops a multifunctional security system, Business News & Top Stories
A 29-year-old sales executive is behind the creation of a security system that measures your temperature, recognizes your face, and, among other things, scans your body.
And the company behind it is small but bold local attire.
Ms. Betty Huang works for TT Innovation and Technology (TTIT). She joined the company only two years ago and has no research and development experience.
Yet she was chosen to lead the development of a potentially revolutionary security technology system.
Why? “Betty was the best person to lead the project in the company as she deals with the sale of many of the system’s core products and is the one who knows best the plant and the suppliers we had to work with,” said Thomas Ting, director of TTIT. , 59, who co-founded the company in 2014 with a partner.
His conviction that it is necessary to empower his staff reflects the culture of the company. He encourages each individual to think big and develop beyond the scope of their work.
The result: TTIT has consistently exceeded the weight of its small team of 22 members, growing rapidly and expanding its reach globally.
The team believes in seizing opportunities and innovating, says Ting, whose approach stems from his years of experience in the security technology industry from 1983, notably within a multinational corporation. and a small and medium-sized enterprise (SME) which he founded in 1996 and sold in 2013.
In Singapore, TTIT’s security systems help protect many well-known places, including the Esplanade, Family Courts, School of the Arts, and Outram Community Hospital.
Overcome the obstacles
When the Covid-19 pandemic struck last year, TTIT seized the opportunity to capitalize on the demand for contactless temperature control systems.
Ms. Huang’s five-member team created a security screening system that combines thermal camera, body scanner, metal detector, tourniquet, facial recognition and other technologies to meet health needs, safety and security of its customers.
Ms. Huang and her team researched and developed the system in nine months, working with vendors supplying different components of the product.
There have been setbacks, Ms. Huang said. âNo one had done this before, so there were some issues along the way.
âOur first design didn’t work because the tourniquet, which has metal parts, was too close to the body scanner and interfering with it.
âWe also had to figure out how to incorporate the thermal imager, QR code scanner and other elements so that they were easily accessible. “
After two prototypes, the system was ready for launch in July.
So far, the Indonesian government has installed six units of the new system, including one in the offices of its attorney general in Jakarta. TTIT also responds to inquiries from potential customers in other countries such as Thailand and New Zealand.
Ms. Huang attributes the success of the project to the determination of her team and Mr. Ting’s support. âIt was very stressful, but we got together and persisted. “
Mr. Ting says of his staff, âAs we are a small business that continues to grow, our staff wear many hats. We also try to foster innovation by giving our employees more opportunities to acquire a variety of skills. “
For example, its salespeople not only seek customers, but coordinate research and development projects with suppliers.
Enterprise Singapore (ESG) supported TTIT through the SME Center@ASME, which was created by ESG and the Association of Small and Medium Enterprises (ASME).
SME Center@ASME provides assistance to enterprises and stimulates the upgrading of the capacities of SMEs. For TTIT, this included advice on how to use existing inventory to build the system and help with vendor assessment.
“Without the help (of the Center PME@ASME), we might have given up, âsays Ms. Huang.
Post-project, SME Center@ASME connected TTIT with potential business partners overseas, including Indonesia and Thailand, and worked with them to improve their business continuity plans.
It expects to increase its turnover by 10% this year, compared to 8% last year.
Moving forward with AI
TTIT innovates further by using artificial intelligence (AI) to power its next generation of security products.
For example, he developed prototypes of intelligent software systems to upgrade CCTV systems for various security and healthcare applications.
Such a system can be programmed to detect two different types of security events – such as a person holding a gun-like object or someone raising their hands – before alerting security guards, thereby reducing or preventing false alarms.
TTIT senior consultant Tony Lugg, 61, says: âWe could also program the system to show feeds where something is going on, so you wouldn’t need a lot of screens first. place. You would control by handling alarms, rather than trying to control everything. ”
He adds that such intelligent systems would be a boon for security guards tasked with monitoring screen banks for long hours. It reduces the risk of missing incidents due to fatigue or distractions.
TTIT is also exploring other ideas, such as body-worn cameras with facial recognition that can detect unauthorized people at a particular site and vibrate to alert guards.
To motivate his team, Mr. Ting often tells his staff, âWe can’t do the same things over and over again.
âWe have to look to the future and try things that are different from the norm. This is the only way to move forward. I have a very good team that is up to the challenge.
Mr. Ting has a tip for small businesses looking to be successful: reach out, get help, and collaborate.
âIf you want to grow, get help when you need it. Talk to government agencies and other businesses to see what you can work on together, âTing said.
Before starting to develop its line of AI-based security software systems, TTIT enlisted the help of the SME Center.@ASME to reach a range of experts.
These experts included parking systems specialists with expertise in smart surveillance systems that prevent drivers from evading parking fees.
âBusinesses, especially SMEs like ours, should always think outside the box, think about the next step and think about how to change for the future in order to keep growing,â he says.
This is the third in a six-part series titled “Keep Growing” in partnership with