How to Fix “An Error Occurred While Checking for a Software Update”

Isn’t it frustrating to be excited about the new iOS update, but it quickly turns to disappointment after getting an error message like “an error occurred while searching for ‘a software update’?

The error message usually occurs while updating iOS with poor network connection. However, the error can occur due to various other factors.

Still, you can try a simple solution like restarting your phone to fix your problem. If it works, great, but if it doesn’t, your problem is a bit complex and needs several fixes.

So, without further ado, let’s learn why your update failed in the first place and what you can do to fix it.

“An error occurred while checking for a software update” – Causes

Your update failed for various reasons and you receive the error message above. Some of the most common are:

  • Insufficient memory space
  • Bad network connection
  • Using a device incompatible with the update
  • Apple update servers not available at this time
  • Incomplete update

How to Fix “An Error Occurred While Checking for a Software Update”

The above error message usually appears while trying to update iPhone. However, it can also appear on your Apple Watch. This is because Apple Watch requires the latest version of iOS to update. Therefore, to get rid of the error message on the Apple Watch, you must first resolve it on the iPhone.

Also, Apple servers can be overloaded when many people are downloading updates at the same time. So you can wait a few hours and try to download the update later. If you want to check which Apple services are specifically affected, you can check the system status on their site.

Check if you are connected to the network

It might sound funny, but sometimes you might forget to turn on Wi-Fi before trying to update the device.

However, you are connected, but the network is too slow, and updating the device is taking too long. Therefore, you get the error message.

Therefore, you need to connect to a strong network during the update process. During this time, close all applications using the Internet for a smoother update process.

Reset network settings

For an update to be downloaded successfully without errors, you must be connected to a stable internet connection. However, if you are having connection issues, this may be a hindrance to the update process. So to fix your network issues and update error message,

  1. Open the Settings application.
  2. Then navigate to General > Transfer or reset the device.
  3. Tap the Reset option.
  4. Now choose the “Reset network settings” option.
  5. The reset process may take some time, so wait for it to complete.
  6. Finally, restart your phone and see if your issue has been resolved.
To note:
Many settings will be affected after this process. To learn more in detail, you can refer to our article on Reset Network Settings on iPhone, Android.

Free up memory space

You are probably getting the update error message because there is not enough storage space on your device. Therefore, you should consider freeing up some space.

First, you can sort all files by size and start deleting larger files such as videos, audio, or other files that you no longer need.

Alternatively, if you cannot delete them, you can download them from iCloud. Similarly, you can backup iPhone to an external hard drive if you have one.

Delete previous beta profile

If you are still using a beta profile on your phone, you need to delete it to get new updates. To delete the beta profile,

  1. First, open the Settings app on your iPhone.
  2. Then navigate to General > VPN and device management.
  3. Under the Configuration profile, Press on iOS Beta Software Profile.
  4. Now press “Delete profile”, and a pop-up screen will appear from the bottom.update-error-fixed--remove-beta-profile
  5. Then press Eliminate.
  6. Restart your device and try downloading the update again.

Update iPhone Using iTunes

If you were unable to update your phone after receiving the error message, you can use this workaround method to resolve your update problem. This involves updating your phone using iTunes. Here’s how.

  1. First, you need to connect the mobile phone to a PC.
  2. Then open itunes on your PC and click on the small device icon beside Music.
  3. Below Summaryclick on the “Check for update” option.update error fixed---updated iphone with itunes
  4. Finally, click on an available update and install it following the on-screen instructions.

Synchronize date and time settings

Some iPhone updates are rolled out for a specific period. So, if your date and time settings are not set correctly, you might face this kind of problem. To set the correct date and time,

  1. Open the Settings application.
  2. Move towards General > Date and hour.
  3. Click to activate the Set automatically button.iphone-update-error-fixed---date-and-time-set-correctly

Force restart the device

Suppose you are stuck with the error message and unable to restart your phone. In this case, you can force restart the device with the following steps.

  1. Press one of the volume buttons and hold it.
  2. Also press the Able button at the same time.
  3. Release the buttons when you see the Apple Logo on the screen.

To note:
The steps mentioned above may vary depending on your iPhone model.

Contact Apple Support

If none of the above methods worked for you, you always have the option of contacting Apple Support. You can contact them on their official website and tell them about your problem. Hopefully they will get back to you with a solution to your particular problem.

Frequently Asked Questions

How can I get the latest updates as soon as Apple releases them?

You can activate the Automatic updates on your device to automatically download the latest updates. To configure it,

  1. Open the Settings application.
  2. Move towards General > Software update.
  3. Now press to activate the “Automatic Updates” option.
    iphone-update-error-fixed---automatic-update
  4. Then activate the Download iOS updates and Install iOS updates option.
  5. Your phone will automatically download the latest updates from now on when connected to the internet.

How do I update my Apple Watch with iPhone?

You can update your Apple Watch in two ways. Either download updates using the watch itself or use your iPhone to update it. Here’s how you can update the watch using your iPhone.

  1. Open the apple watch application.
  2. Under the My watch tab, go to General > Software update.
  3. Choose an available update and download it.

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