Amazon’s latest software update freezes Fire TV Stick Lite devices
Amazon recently released a software update that left many Fire TV Stick Lite users complaining about frozen streaming sticks.
Luckily, as spotted by PiunikaWeb, some users have come up with workarounds that they claim got their TV Stick Lites wiggling again.
The complaints started surfacing in early March when a user shared that they were having trouble getting past the software download screen on the r/firetvstick subreddit.
Two Reddit users complained that they were stuck on the software page for 30 minutes – before they even had a chance to set up Wi-Fi on their new streaming sticks – while others on the forum devices from Amazon seemed equally upset with their new Fire Sticks.
One user said he tried three TVs, two Wi-Fi connections, all ports (with and without the extender), and factory reset the streaming key a dozen times, while another simply lamented having tried everything.
An Amazon employee has joined the Amazon forum to share the brand’s tech team’s tips for getting the Fire TV Stick Lite working again, which included restarting your Fire TV Stick by unplugging it, leaving the device sitting for 25 minutes, restarting devices on your home network, trying another HDMI port on the back or side of your TV, and even using another TV, probably to see if that’s where the the problem.
However, this solution didn’t seem to work for everyone, leading some users to come up with their own fixes.
One user recommended holding the back button and the three-line button for 10 seconds, while another said that just letting the stick do its thing for up to a day worked for them.
One user even claimed to get their Fire TV Stick working again by unplugging the device overnight and plugging it back into both the power and HDMI ports for 45 minutes.
Thankfully, this issue appears to be isolated to the Fire TV Stick Lite, so Fire TV Stick and TV Stick 4K users shouldn’t have to worry about their streaming sticks freezing with their next software update.
Trusted Reviews has contacted Amazon regarding the bug and will update this story with any further guidance from the company.